Are your tables filling up, or is the customer on Google picking the place next door?
A hungry person pulls out their phone and chooses the nearest spot above 4 stars. Revaltiq reads your reviews and your competitors', then shows you why you're falling below the line and exactly what to fix this week.
- Why it decides things for restaurant
- The vast majority of customers look for at least 4 stars before choosing a place — fall below it and you're ruled out before anyone even sees the menu.
- In a restaurant, lost stars rarely come from the food; they come from fixable things like wait times, service, and order mistakes.
- Reviews you actively ask for pull the average up; the real problem is usually that your happy majority stays silent.
Corner Kitchen
Shoreditch, London
3.9 · 142 reviews
Sample reviews
The food was nice, but we waited 35 minutes and the table was cleared late.
Good flavours, but service slowed right down when it got busy in the evening.
The warmest spot in the neighbourhood. The chef's grill was fantastic — we'll be back.
Biggest gap · Wait times
Most of the negative reviews point to waiting and service speed, not the food. It's a flow problem, not a kitchen one — and that's the fastest gap to close.
Similar-sized restaurants in Shoreditch usually sit in the 4.1–4.3 range; the one thing holding you back is wait time.
3 steps to take this week
- 01
A 'welcome + estimated wait' line during the rush
Tell guests the average wait as soon as they sit down. An expected delay costs far fewer stars than a surprise one.
Effort: LowImpact: High - 02
Sincerely ask happy tables for a review
Extend the same friendly invitation to everyone with the bill; turning your silent, satisfied majority into reviewers is the single biggest lever on your rating.
Effort: LowImpact: High - 03
Reply to every review within 48 hours
Thank the positive ones, offer a solution to the negative ones. Businesses that respond look more trustworthy and win the next customer.
Effort: MediumImpact: Medium
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